Privacy Policy
Privacy Policy
Effective Date: 4.7.2025
At ClearRoot Health, your privacy is important to us. This policy outlines how we collect, use, and protect your personal information when you use our website or engage with our services.
1.
What Information We Collect
We may collect the following types of personal data:
- Contact details – name, email address, phone number (if provided)
- Health-related info – only if you voluntarily share this via contact forms or consultation requests
- Website usage data – IP address, browser type, time spent, pages visited (via cookies or analytics tools)
- Payment details – only if you make a purchase; processed securely through third-party providers (e.g., Stripe, PayPal)
2.
How We Use Your Information
We use your data to:
- Respond to enquiries or service requests
- Provide personalised advice and support
- Improve website functionality and user experience
- Send occasional updates (only if you opt in)
3.
Lawful Basis for Processing
Under GDPR, we rely on:
- Consent – when you voluntarily provide information
- Contract – when providing services you’ve requested
- Legitimate interest – for limited analytics and business operations
4.
How We Protect Your Data
We use secure servers, password-protected platforms, and limit access to your data. Any health-related data is handled with strict confidentiality and only accessed when necessary.
5.
Third-Party Services
We may use trusted tools like:
- Google Analytics (for website insights)
- Email marketing platforms (e.g. MailerLite or Mailchimp)
- Payment processors (e.g. Stripe, PayPal)
These providers have their own privacy policies.
6.
Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent at any time
- Lodge a complaint with the ICO (Information Commissioner’s Office)
To exercise your rights, email us at: ClearRootHealth@outlook.com
7.
Cookies
We use cookies to improve your browsing experience. You can control cookie settings through your browser.
8.
Changes to This Policy
We may update this policy occasionally. Changes will be posted on this page with an updated “Effective Date.”
9.
Contact Us
For any questions, contact:
📧 ClearRootHealth@outlook.com
🌐 www.ClearRootHealth.com
📍 Based in the UK – operating online
